Returns & Refunds

Returns & Refunds

✅ 30-Day Money-Back Guarantee
No questions asked. No hassle. Just a full refund.

How to Start a Return

  1. Email us at support@zenvora.com with your order number.
  2. We'll send you a prepaid return label within 24 hours.
  3. Ship the item back in its original packaging.
  4. Your refund will be processed within 3–5 business days of us receiving the item.

Conditions

  • Items must be returned within 30 days of delivery.
  • Product should be in original condition (undamaged).
  • Original packaging preferred but not required.

Exchanges

We don't currently offer direct exchanges. To exchange an item, return it for a refund and place a new order.

Damaged or Wrong Item?

If your item arrived damaged or you received the wrong product, email us immediately at support@zenvora.com with a photo. We'll send a replacement at no cost to you.

Need Help?

Our support team is here Mon–Fri, 9am–6pm EST.

Contact Support